We all hate rules, but there are some things that just turn out to be not cool to have. And other questions just in case you’re wondering.
Three-day ticket holders must exchange their ticket for a weekend wristband and will be allowed to re-enter the Festival.
Wristbands MUST be worn for entry into the Festival.
Wristbands are non-transferable, non-exchangeable and cannot be replaced.
They cannot be removed and must be worn all three days to allow entry.
Please don’t remove, stretch or tamper with your wristband in any way or you will not be allowed entry (and that will make us sad).
Permitted & Prohibited Items*
Guests and their belongings are subject to search upon entry or re-entry. You can help keep the lines moving quickly by leaving large bags at home.
You may bring the following items:
Umbrellas (small hand-held style)
Non-professional equipment or cameras without detachable lenses
1 Empty nalgene or canteen water bottle for fill-up
The following items are prohibited:
Weapons of any kind
Illegal substances (including narcotics) or drug paraphernalia
Framed or large backpacks
Alcohol (alcohol will be sold at the Festival)
Food or beverages
Skateboards, scooters, or personal motorized vehicles
Bicycles inside Festival grounds (bike racks are available near the box office)
Large chains or spiked jewelry
Chairs of any kind
Pets (except service dogs)
Video equipment: No video recording will be allowed
Professional still camera equipment (no detachable lenses, no tripods, big zooms, or commercial use rigs)
Any audio recording equipment
No illegal vending is permitted. No unauthorized/unlicensed vendors allowed.
No moshing, crowd surfing, and/or stage diving
Unauthorized solicitations, handbills, sampling, give-aways, etc.
Metal aerosol cans, including sunscreen in aerosol cans.
* Subject to change.
Disability Access & Accommodations
We want to make sure that all music lovers have access to the Hangout experience!
Kids at The Hangout
Coming to the festival with a youngster in tow? Children aged 10 and under are admitted FREE if accompanied by a ticket-holding adult. There is no limit on the number of kids per adult, within the discretion of the front gate staff.
Safety & Medical
We are making every effort to create a safe environment on the festival grounds, including public and private security and medical staff. If you need any assistance, seek out the medical tent, or look for a peace officer or festival staff member.
Heatstroke is not cool. Drink lots of water. Look for free water fountains throughout the festival park. Wear sunscreen. Cool off (and freshen up) at the misting areas on site.
Lost & Found
During the Festival, look for lost items at the Lost & Found booths. Valuables will be held for 30 days and then donated to a local charity. The Hangout Music Festival and Huka Entertainment will not be held liable for any unclaimed items.
Ticket Order Questions
For information about a specific ticket order, please email firstname.lastname@example.org call 888.512.SHOW. Visit the ticket section of the website for complete Box Office information and hours.
Tickets purchased under a payment plan will have funds drafted at time of purchase, April 1st and May 1st. The credit card that you use at time of purchase will be charged 34% of ticket total plus shipping and handling fees. Subsequent payments will be charged to the same credit card for the second 33% of total downpayment, and final 33% of total. If the credit card used is denied for any reason, previous down-payments will be forfeited. The last date to purchase tickets under a payment plan is March 31st
Boating At The Hangout
Due to safety concerns we have an enforced 500ft NO-BOATING ZONE off the hangout site. However there are miles of beautiful open waters around the site for your boating pleasure.
On-Site & Post-Festival Info
Still need answers? On show days visit the Info tents or ask one of the volunteers stationed near the entrance. Post-festival, email email@example.com
via Hangout Music Festival – May 20-22, 2011 – FAQs | Hangout Music Festival.